FAQS

• What are your prices?

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  Our prices vary depending on quantity and other market factors. Please contact us to receive an updated price list tailored to your inquiry.

• Do you have a minimum order quantity (MOQ)?

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  Yes, for all international orders, we require a minimum order quantity. Specific details can be discussed when you contact us.

• Can you supply the relevant documentation?

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  Yes, we can provide most documentation, including Certificate of Analysis/Conformance, insurance, origin, and other export documents as required.

• What is the average lead time?

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  For samples, the lead time is about 3-7 days. For mass production, the lead time is between 20-30 days after receiving the deposit payment. The lead times become effective once we have received your deposit or letter of credit (LC).

• What kinds of payment methods do you accept?

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  We accept payments via bank transfer, LC, Veee and PayPal for smaller amounts.

• Do you provide free samples?

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  Yes, we provide free samples. However, the shipping costs will be covered by the customer.